Get in Touch with Norvellaise

At Norvellaise, we are committed to providing exceptional service to both our individual customers and commercial wholesale partners. Whether you have a question about product care, order tracking, returns, or custom bulk orders, our support team is ready to assist you.

Contact Information

• Company: 郑州安灯商贸有限公司
• Address:河南省郑州市高新技术产业开发区碧荷路7号锦和商务中心A座8层802室
• Official Website: https://norvellaise.com
• Customer Support Email: 1426268680@qq.com
• Business Hours: Monday through Friday, 9:00 AM – 6:00 PM (GMT+8)
• Response Time: We respond to all customer inquiries within 24 business hours.

Inquiry Channels

• Retail & Order Support: For order status, package tracking, damaged item claims, or general inquiries, please email us directly with your Order Number in the subject line.
• Wholesale & B2B Partnerships: For custom design quotes, bulk volume discounts, interior designer solutions, or commercial orders, please email us with the subject line “Wholesale Inquiry – [Your Business Name]”.