Welcome to norvellaise.com. By accessing our website, purchasing products, or engaging in wholesale quotes with us, you agree to be bound by the following Terms of Service.
1. General Conditions
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to reproduce, duplicate, copy, or resell any portion of our product designs, website imagery, or branding without express written permission from Norvellaise.
2. Product & Handcrafted Variation Disclaimer
- Artisanal Pottery: Many of our flower pots, including Wabi-Sabi rock planters and ceramic shapes, feature handcrafted textures. Minor variations in surface finish, shape, and color texture are natural characteristics of hand-finished ceramics and do not constitute product defects.
- Foliage & Bonsai Displays: Color nuances on potted accents may vary slightly depending on individual monitor calibrations and lighting conditions.
3. Pricing & Wholesale Orders
- All prices are listed in USD ($). We reserve the right to modify retail pricing at any time without prior notice.
- Wholesale Terms: B2B orders are subject to custom proforma invoices and written agreements outlining deposit schedules, lead times, and shipping terms prior to PayPal payment link issuance.
4. Limitation of Liability Norvellaise shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the misuse of our products or delivery delays caused by events outside our reasonable control (force majeure, customs holds).
5. Governing Law & Contact These Terms shall be governed by and construed in accordance with applicable commercial and e-commerce laws. For questions regarding these terms, please contact 1426268680@qq.com.
