Privacy & Security Policy
Norvellaise (“we,” “us,” or “our”) operates norvellaise.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
- Personal Identification: Name, shipping address, billing address, phone number, and email address (
1426268680@qq.comfor support communication). - Payment Data: Transactions are processed securely via PayPal or third-party encrypted gateways. Norvellaise does NOT store or have access to your full credit card numbers or PayPal passwords.
- Device & Usage Data: IP address, browser type, device information, and browsing activity via standard cookies to improve your user experience.
2. How We Use Your Information
- To process, fulfill, and ship your retail or wholesale orders.
- To send order status updates, tracking numbers, and customer care follow-ups.
- To prevent fraud and ensure transaction security for online payments.
3. Information Sharing & Third Parties We never sell, rent, or trade your personal data. We only share necessary data with trusted service providers strictly to perform operations:
- Logistics Partners: (e.g., DHL, FedEx, UPS, YunExpress) to deliver your packages.
- Payment Processors: (e.g., PayPal) to complete financial transactions securely.
4. Data Security & GDPR Compliance Our site uses 256-bit SSL encryption to safeguard all data transmitted online. European Union residents have the right to access, rectify, or delete their personal data upon request by contacting 1426268680@qq.com.
